iThank.uk - Privacy policy

Effective Date: 1st November 2024

Welcome to iThank.UK (a trading name of Affirmable Limited - UK company 14461956). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app/web app available on Android, iOS, and online platforms.

1. Information We Collect

a. Personal Information

  • Name: To personalise thank you cards, invitations, and save-the-date cards.
  • Contact Information: Addresses and email addresses for sending printed and digital cards and communications.
  • Event Details: Information regarding the events for which you create thank you cards, invitations or save-the-date cards.
  • Payment Information: Processed securely through Stripe.

b. Gift Details

  • Gift Information: Details of gifts received to automate the creation of thank you cards.

c. Usage Data

  • Device Information: Type, operating system, and unique device identifiers.
  • Log Data: IP addresses, browser type, and pages visited to improve our services.

2. How We Use Your Information

  • Personalisation: To create customised thank you cards, invitations, and save-the-date cards.
  • Communication: To send you updates, notifications, and reminders.
  • Transaction Processing: Secure payment processing through Stripe.
  • Service Improvement: Analyzing usage data to enhance user experience.

3. Sharing Your Information

  • Third-Party Services: We may share your information with third-party services like Stripe for payment processing. These parties are obligated to secure your data and use it only for the intended purpose.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights.

4. Data Security

We implement industry-standard measures to protect your data from unauthorised access, alteration, or destruction.

Payment information is securely processed and stored by Stripe. We do not store credit card details on our servers.

5. Your Rights

  • Access: You can access and update your personal information through your account settings.
  • Deletion: You may request the deletion of your data by contacting our support team.
  • Opt-Out: You can opt-out of receiving communications from us by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies

We use cookies to enhance your user experience and gather analytics data. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using our contact form.

By using ithank.UK, you consent to the terms of this Privacy Policy.